Terms & Conditions

Pre-scribed kits are designed to fit with an overall floor thickness of 15mm, along with traditional two pieces wall ply lining, not large one-piece ply lining. Any variations to your van may cause fitting issues.

Product pictures can differ from current manufacture product due to consistent improvements. We may also use different range within the same vehicle, or different vehicles within the same range to demonstrate the product, please read and understand what product you are purchasing.

Build your own colour visualiser has upgrades to inc LWB, control panel box, LED cabinet and under worktop tambour, unless selected your build will not come with these additional extras. 

Full kits are designed to fit a behind the driver’s seat of a RHD van.

Full Kits are designed for single sliding vans vans unless twin sliding option is available

We reserve the right to cancel any order.

Due to constantly improving our products, your product may have slight alterations from the online description or picture. 

Before making an order, you are agreeing to these terms and conditions. The furniture needs modifying for any driver over 6ft3 to allow enough space for the seat, please add to customer notes on checkout if necessary.

Refunds 

Every furniture kit is bespoke and made to order. As a result, we cannot offer refunds or returns once an order has been placed. Therefore, we ask you to check the order thoroughly before making payment. Colours can appear slightly different in real time than online. It is the responsibility of the customer to request samples from our suppliers Morland before purchasing.

Ply lining products are made to order, we have a no refunds policy on these items also. However we may accept a cancelation or a return at our discretion, admin fees and return postage may apply.

Water Damage/ Maintenance

If the edge of any ply takes on water, the laminate can delaminated. Ply edges where in contact with the floor are most as risk. The customer is responsible to seal edges themselves; we recommend watered down water proof PVA, for the birch edges seal with an oil or wax. Solid oak worktops must be sealed with a wax or Osmo oil, if the oak is not sealed it can absorb moisture and bow, we recommend re treating every 12 months. Strictly do not use any flammable agents on the Worktop when fitting a gas grill.   

Our liability

We will not be held responsible for any losses incurred due to a delay in delivery. Lead times are accurately calculated however only an estimate. During busy periods, our materials can take longer to arrive from suppliers causing delays in lead times.  

Website 

We will not accept liability for any complaints arising as a result of any use of, or the inability to use, any information on this website. Visitors who use this website and rely on any information do so at their own risk. We do not represent or warrant that the information accessible via the website is accurate, complete or up to date.

Data privacy and payment

Orders are processed in accordance with UK law and any information taken is not sold or passed on to third parties.

Delivery

You the purchaser are responsible for making sure we can deliver to the selected address; that must be accessible for at least a 7t truck vehicle. If you have restricted access you must inform us before purchasing. Two able people are required to offload the goods that will arrive via a pallet, assess the packaging, and sign the delivery document.  

Damaged goods

Upon delivery you will be required to examine the goods and check the condition of the packaging for any damage caused in transit, you will sign to confirm you have received the goods in a clear from visible damage condition. If you refuse to sign the delivery document, you will fall under refusal to accept delivery. If the packaging is considerably damage, you must record this on the delivery document and take pictures where possible prior to opening. Any damaged goods may require inspection at a later date. If we do not have the chance to access damaged goods, it could affect any claim for replacement. Failure to do this voids insurance claims against the carriers and we will not be held responsible for damage to goods whilst in transit.

Any further damage found not caused in transit must be reported to our customer service team within 5 working days of delivery. if we can confirm responsibility of the damage, we will rectify and problems free of charge as soon as possible. However, once the goods have been delivered and signed, you become the owner of those goods and from that point they will be at your risk, therefore you will be liable for any subsequent damage. We have the right not replace anything we cannot accept fault for, therefore if you the customer damage any goods, replacements could be chargeable.

Regulations

All products sold are not SCC approved. There are many rules and regulations a camper van must abide by for SCC approval. We are unfortunately unable to approve furniture alone as the SCC requires the full conversion to be carried out by the same company who have passed the SCC inspection. 

This disclaimer states you understand we are not required to design our products around any manufacturer recommendations and or SCC regulations and that you take full responsibility for the conversion of your van. 

If you would like your Dometic 9722 grill cut out within the manufacturer’s recommendations, please email and we can remove the overhead top locker, the recommended height clearance is 500mm which is not possible without the removal of the top locker.

We recommend professional advice with regards to safely converting your van, we strongly recommend the basics such as M1 crash tested seating and HAB check certificates.